1. Introduction and Nominet Reference
1.1 All .UK domain registrations are subject to Nominet’s Terms and Conditions of Domain Name Registration.
By registering a domain through KAJI Media Limited, trading as IGB Media, you agree to comply with both Nominet’s rules and our Terms and Conditions outlined here.
2. Domain Registration
2.1 We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk.
2.2 The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.
2.3 We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
2.4 We shall not release any domain to another provider unless full payment for that domain has been received by us.
3. Payment
3.1 All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our website and shall be due and payable in advance of our service provision. We reserve the right to change pricing at any time although all pricing is guaranteed for the period of pre-payment.
3.2 Payment is due each anniversary month, quarter, or year following the date the Services were established until closure notice is given. If you choose to pay by credit or debit card, you authorize KAJI Media Limited to debit your account renewal fees from your card.
3.3 All payments must be in GBP (£).
3.4 Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.
4. Termination
4.1 If you fail to pay any sums due to us as they fall due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.
4.2 If you break any of these terms and conditions, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.
4.3 If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to suspend the Services and/or terminate this Agreement forthwith without notice to you.
4.4 We reserve the right to suspend the Services and/or terminate this Agreement at any time. In the event of this, you will be entitled to a pro-rata refund based upon the remaining period of membership.
4.5 You may cancel the Services at any time by contacting us directly. KAJI Media Limited does not charge any cancellation fee, service charge, or exit fee. In certain cases where a registrar applies an admin fee for changes to the domain, we will pass this on to you, e.g., change of owner.
4.6 Outbound transfers to another registrar are processed free of charge and completed within 1 business day after receiving a valid request from the domain holder.
4.7 Where payment has been made by credit or debit card, any refund will only be issued to the same credit or debit card.
5. Indemnity
5.1 You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services, including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by us as a consequence of your breach or non-observance of this Agreement.
6. Limitation Of Liability
6.1 All conditions, terms, representations, and warranties relating to the Services supplied under this Agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby excluded, subject always to sub-clause.
6.2 Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from our negligence.
6.3 Our total aggregate liability to you for any claim in contract, tort, negligence, or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim.
6.4 In any event, no claim shall be brought unless you have notified us of the claim within one year of it arising.
6.5 In no event shall we be liable to you for any loss of business, contracts, profits, or anticipated savings or for any other indirect or consequential or economic loss whatsoever.
7. Notices
7.1 Any notice to be given by either party to the other may be sent by either email, fax, or recorded delivery to the address of the other party as appearing in this Agreement or ancillary application forms or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall, unless the contrary is proved, be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error-free transmission report, or if sent by recorded delivery shall be deemed to be served two days following the date of posting.
8. Law
8.1 This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Headings
9.1 Headings are included in this Agreement for convenience only and shall not affect the construction or interpretation of this Agreement.
10. Renewals and Expiry Policy
10.1 We send renewal reminders to customers 30, 14, and 7 days before a domain’s expiry date.
10.2 If a domain is not renewed, it follows the standard Nominet suspension and deletion process.
10.3 We do not automatically renew domains without the customer’s explicit consent.
10.4 During the grace period set by Nominet, customers can still request renewal in line with Nominet rules.
11. Abuse Handling
11.1 Abuse complaints can be submitted to abuse@igb-media.com.
11.2 All complaints are acknowledged within 5 business days and investigated within 10 business days.
11.3 If the issue remains unresolved, customers are informed of their right to escalate the complaint to Nominet.
12. Torturous Conduct
Customers must communicate with our team respectfully and professionally.
Abusive, threatening, or inappropriate behaviour towards our staff or systems will not be tolerated.
We reserve the right to suspend or terminate services without refund in cases of abusive conduct.
13. Cancellation of Services
13.1 You may cancel the Services at any time by contacting us directly. KAJI Media Limited does not charge any cancellation fee or exit fee.
13.2 If a registrar applies an admin fee for changes to the domain (e.g., change of owner), this fee will be passed on to you.
14. Entire Agreement
14.1 These terms and conditions, together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings, or proposals, written or oral, between us in relation to such matters.
No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions.
By agreeing to these terms and conditions, you acknowledge that you have not relied on any representation other than those expressly stated herein.
14.2 KAJI Media Limited reserves the right to amend these Terms of Service at any time.
14.3 It is your responsibility to check these Terms of Service periodically for any updates or amendments.